Customers wait over chai, not at the desk
Customers join the queue when they arrive and are called to the service advisor when a bay is free, with a WhatsApp message if they stepped out.
- No app for customers
- Any phone, any printer
- Free for one queue
Before and after
What changes at your service centre
Same staff, same space. The crowd moves out of the waiting area and onto phones.
- Long lines at the service deskJoin by QR or added at the desk in seconds
- Customers leaving and missing their turnMissed turn? Put them back in their place
- Advisors juggling walk-ins and bookingsPer-bay calling: “Go to Bay 3”
A visit, step by step
How a customer moves through your service centre
- 1
Join on arrival
Scan at the gate or the guard adds the vehicle at the desk in seconds.
- 2
Chai, not the desk
Customers sit in the lounge or step out; the phone keeps their place.
- 3
Called to the bay
The advisor presses NEXT: “S-10, please go to Bay 3”.
Set it up your way
Your queues, your words
Two service advisors as two counters serving one line. Call your service points “Bay” so customers see “Please go to Bay 2”.
Each queue gets its own QR code, token series and average time. Change anything later; the poster stays the same.
Queues
- S-001
Service advisor
~15 min each
- Q-001
Quick fixes
~10 min each
Service points
Made for you
Built for the way a service centre works
Missed turn? Back in line
If they stepped out, skip and restore them without losing their place.
WhatsApp for those who left
Customers who went home get a message when their turn comes (Pro).
Add vehicles at the desk
Name, phone and the job in two taps, for walk-ins without a smartphone.
Bill with UPI QR
Add parts and labour, then share a receipt the customer can pay by UPI.
FAQ
Car & bike service centres: common questions
Try Turnly at your service centre
Free for one queue. Your QR poster is ready in two minutes.